TRICENTURY BANK DEPOSIT ACCOUNT
TERMS AND CONDITIONS
AND DISCLOSURES
These TriCentury Bank Deposit Account Terms and Conditions and Disclosures (the “Terms and Conditions”) contain your agreement with TriCentury Bank concerning your TriCentury Bank Account (the “Account”) and other important information about your Account. Our current Fee Schedule is included as a separate document with these Terms and Conditions, but is incorporated into this document by reference and is a part of these Terms and Conditions. For purposes of these Terms and Conditions, “you” and “your” refer to each owner of an Account, jointly and severally. The terms “we”, “us”, and “our” refer to TriCentury Bank. Capitalized terms used in these Terms and Conditions have the meaning set forth in the Definitions in Section I.1., below.
Customer Identification. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. This means that when you open the Account, or if you add a joint owner to the Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
I. General Terms
If you claim a loss as a result of an unauthorized payment or alteration, you must cooperate with us in the investigation of the loss, including the provision of an affidavit containing whatever reasonable information we require concerning the Account, the transaction, and the circumstances surrounding the loss. You must promptly notify law enforcement authorities of any criminal act related to the loss. We will have a reasonable period of time to investigate the facts and circumstances surrounding any claim of loss. Unless we have acted in bad faith, we will not be liable for special or consequential damages including loss of profits or opportunity, or for attorney's fees incurred by you as a result of any such loss. You agree that you will not waive any rights you have to recover your loss against anyone who is obligated to repay, insure, or otherwise reimburse you for your loss. You will pursue your rights, or at our option, assign them to us. Any liability we may have to you will be reduced by the amount you recover from these other sources.
II. Debit Card Terms
III. Funds Availability Disclosures
1. Your Ability to Withdraw Funds. We do not accept cash or check deposits. Our policy is to make electronic direct deposits available on the day we receive the deposit. Once they are available, you can use the funds to pay authorized debits. For purposes of determining the availability of your deposits, every day is a Business Day, except Saturdays, Sundays, and federal holidays. If we receive a deposit before the cutoff time we establish from time to time on a Business Day, we will consider that day to be the day of your deposit. Our cutoff time is currently 2:00 P.M. Central Time. If we receive a deposit after the applicable cutoff time or on a day we are not open, we will consider that the deposit was made on the next Business Day.
2. Longer Delays May Apply. In some cases, we will not make all of the funds that you deposit available to you according to the above schedule after the day of deposit. If we are not going to make all of the funds from your deposit available on the first Business Day, we will notify you at the time you the deposit is made. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, we will mail you the notice no later than the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available.
In addition, deposited funds may be delayed for a longer period under the following circumstances:
· You have overdrawn your Account repeatedly in the last six months.
· There is an emergency, such as failure of computer or communications equipment.
We will mail a Notice to you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the 11th business day after the day of your deposit.
3. Special Rules For New Accounts. If you are a new customer, the following special rules will apply during the first 30 days your Account is open:
· Funds from electronic direct deposits to your Account will be available on the day we receive the deposit if it is a Business Day, or the next Business Day.
· Funds from deposits of wire transfers will be available on the first Business Day after the day of your deposit if the deposit meets certain conditions.
IV. ELECTRONIC FUNDS TRANSFER DISCLOSURES
1. General And Types Of Transfers. The Electronic Fund Transfers we are capable of handling are indicated below, some of which may not apply to your Account. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep these disclosures for future reference. The following types of Electronic Funds Transfers may be available to you in connection with your Account:
a. Preauthorized Transfers:
· Direct Deposits. You may make arrangements for certain direct deposits to be accepted into your Account. If you have arranged to have direct deposits made to your Account at least once every 60 days from the same person or company, you can call the telephone number listed on your periodic statement to find out whether or not the deposit has been made.
· Preauthorized Withdrawals. You may make arrangements to pay certain recurring amounts from your Account. If these regular payments vary in amount, the person you are going to pay should notify you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice from them) only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.
b. Telephone Transfer. You may access your Account by telephone at 1-800-480-1747 using a touch tone telephone, your Account number and your telephone access code to transfer funds between your Account and any other transaction account or savings account you may maintain with us, and obtain Account information, such as your Account balance.
c. ATM Transfers. You may access your Account by ATM using your Card and personal identification number to withdraw cash from your Account, transfer funds between your Account and any other transaction account or savings account you may maintain with us and obtain information about your Account, such as your Account balance. You may use your Card to access cash at an ATM up to a daily limit of $750 per day. For security purposes, there may be other limits on the amount or number of transfers you may make per day from your Account at an ATM. You should see the Fee Schedule for a comprehensive list of ATM Fees.
d. Point of Sale Transactions. Using your Card, you may access your Account to purchase goods or services in person, by phone, or by computer, obtain cash from a merchant, if the merchant permits or from a participating financial institution. You may use your Card for point of sale transactions up to a maximum of $750 per day, exclusive of ATM withdrawals. For security purposes, there are limits on the frequency and amount of transactions using your Card.
e. Computer Transfers. You may access your Account by computer at www.tricentury.com, using your Account number, your user name and password to transfer funds between your Account and any other transaction account or savings account you may maintain with us, and obtain information about your Account, such as your Account balance. If available, you may also initiate payments to third party payees through our website.
f. Electronic Check Conversion. You may access certain types of Account(s) by electronic check conversion. Your authorization to make this type of electronic funds transfers may be expressed in writing or implied through the posting of a sign. You may make payments by electronic check from your demand deposit Accounts.
g. Electronic Bill Payment. If available, you may access your Account to cause a transfer of funds from your Account to third party payees.
2. Statements and Receipts. You will receive a monthly Account statement from us, unless there are no transactions to your Account in a particular month. In any case, you will get a statement quarterly. You can get a receipt at the time you make any transaction involving your Account using an ATM or making purchases at a POS terminal.
3. Right to Stop Payment and Procedure for Doing So. If you have told us in advance to make regular payments out of your Account, you can stop any of these payments. Call the telephone number or write to the address listed on your periodic statement in time for us to receive your request three (3) or more business days prior to the scheduled payment date. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. In order to place a stop payment order on an item drawn against your Account, you must have enough funds on deposit to cover the amount of the item being stopped. If you do not have enough funds on deposit, the stop payment order may not be placed. In addition, should your Account not have sufficient funds at the time the item is presented to the Bank for payment, you may be subject to additional fees even if you already paid a stop payment order fee. If we send you a written confirmation for the stop payment order, we will assume that the stop payment order is correct unless otherwise notified by you. The stop payment order will remain in effect for the period of time reflected on the stop payment order confirmation unless canceled by you, either orally or in writing.
4. Liability for Failure to Stop Payment of Preauthorized Transfer. If you order us to stop one of these payments three (3) Business Days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
5. Our Liability for Failure to Make Transfers. If we do not complete a transfer to or from your Account on time or in the correct amount according to this Agreement or another agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance:
a. If, through no fault of ours, you do not have enough money in your Account to complete the transfer.
b. If the money in your Account is subject to legal process or other claims restricting such transfers.
c. If the transfer would go over the credit limit on your overdraft line.
d. If the automated teller machine where you are making the transfer does not have enough cash.
e. If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
f. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions we have taken.
g. If access to your Card has been blocked after you reported your Card lost or stolen.
h. If there is a hold or your funds are subject to legal process or other encumbrance.
i. There may be other exceptions stated in other Sections of these Terms and Conditions.
6. Unauthorized Transfers. Tell us AT ONCE if you believe your Card and/or PIN has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all of the money in your Account (plus your maximum overdraft line of credit). If you tell us within two (2) Business Days, you can lose no more than $50 if someone used your Card without your permission. If you do not notify us within two (2) Business Days after you learn of the loss or theft of your Card and/or PIN, and we can prove we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, notify us at once. If you do not notify us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money, if you had notified us in time. If a good reason(such as a long trip or hospital stay) kept you from notifying us, we may extend the time period.
If you believe your card and/or PIN has been lost or stolen or that someone has transferred or may transfer money from your Account without your permission, notify us immediately by calling 800/480-1747, the number on the back of your card, or e-mailing us at customerservice@tricentury.com.
7. Error Resolution. Call us at 800/480-1747 or write us at 3 Century Center, Simpson, KS 67478, or email us at customerservice@tricentury.com, as soon as you can, if you think your statement or receipt is wrong or if you need more information about an electronic transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
a. Tell us your name and Account number (if any).
b. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
c. Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you also send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we first hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days after we first hear from you to investigate your complaint or question. If we decide to do this, we will credit your Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Account. For errors involving new Accounts, point‑of‑sale, or foreign‑initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Accounts, we may take up to 20 business days to credit your Account for the amount you think is in error.
We will tell you the results within 3 business days after completing our investigation. If we decide that there was no error, we will send you a written Notice of explanation. You may ask for copies of the documents that we used in our investigation. If we provided you with provisional credit, we may debit your Account for the amount of the provisional credit if we decide there is no error.
9. Disclosure of Account Information to Third Parties. We will disclose information to third parties about your Account or the transfers you make:
a. To complete transfers as necessary;
b. To verify the existence and condition of your Account upon the request of a third party, such as a consumer reporting agency or merchant;
c. To comply with government agency or court orders; or
d. If you give us written permission.
V. TRUTH IN SAVINGS DISCLOSURES
ELECTRONIC DEPOSIT ACCOUNT
1. Rate. This is a non-interest bearing Account.
2. Limitations. You may not write checks on the Account. All withdrawals must be made through use of a Card, via ACH transaction or other electronic transaction approved by us.
3. Fees. The fees applicable to your Account are set forth on the Fee Schedule.
VI. PRIVACY STATEMENT
At TriCentury Bank, we understand the importance of trust and confidentiality when it comes to handling your private financial information. Because we respect your privacy, the protection of your personal information is always of our utmost concern.
With this in mind, we have established this Privacy Policy for your reference. This financial privacy notice describes the information that we collect and how it may be disclosed.
We collect nonpublic personal information about you from the following sources:
· Information we receive from you on applications and other forms;
· Information about your transactions with us, our affiliates, or others; and
· Information we receive from a third party, such as a consumer reporting agency.
“Nonpublic personal information” is nonpublic information about you that we may obtain in connection with providing a financial product or service to you. This could include information such as account balances, payment history and overdraft history.
We do not disclosure any nonpublic personal information about you to anyone, except as permitted by law. For example, we may disclose nonpublic personal information about you to third parties to assist in the servicing of your loan or account with us, to government entities in response to subpoenas, to credit bureaus, and for IRS reporting purposes.
If you decide to close your Account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
If you have any questions regarding this policy, contract TriCentury Bank at 800-480-1747 or email us at overdraft@tricentury.com.
VII. OVERDRAFT PROTECTION POLICY
Since you are a valued customer of TriCentury Bank, we want to be able to help you at those times when a little extra may be needed. Our discretionary overdraft protection program allows us to permit you to create overdrafts in your Account. If your Account is in good standing (requirements listed below) we may consider, at our discretion, paying items that overdraw your Account. After reading this Section, if you feel you that Overdraft Protection is appropriate for you and you meet the criteria, please contact Customer Service at 800-480-1747 to enroll in Overdraft Protection.
1. Overdraft Protection Is Not a Line of Credit. It is a discretionary program and not a right or obligation guaranteed to you. We may pay or reject any transaction on the Account that exceeds the available balance, and we may pay transactions in any order. If your Account meets the good standing requirements below, we will establish an “Overdraft Protection Limit” for you and, in our discretion, can pay up to the applicable Overdraft Protection Limit. The initial Overdraft Protection Limit that will be applicable when all good standing requirements are met will be $100, and will include all applicable fees. The good standing requirements which must be met include:
· •Your Account must have been open and active for at least 60 days from the date of your first regular direct deposit (excluding payday loans and Moneygram deposits); and
· •You are receiving regular direct deposits (at least 2 in the last 60 days) other than payday loans and Moneygram deposits, which are sufficient to cover withdrawals consistent with your past practices, and
· •You have received $400 or more in direct deposits (other than payday loans and Moneygram deposits) in your Account in the past 30 day period, and
· •You are not in default on any loan or other obligation to us, and
· •You are not subject to any legal or administrative order or levy, and
· •Your Account is not overdrawn more than 30 days.
2. Operation of Overdraft Protection. We have adopted this discretionary overdraft policy to provide for the highest efficiency in managing customer overdrafts consistently and fairly. We may, in our discretion, pay and permit transactions including ATM withdrawals, debit card transactions, preauthorized automatic debit, telephone-initiated transfers or other electronic transfers (“items”) when you do not have sufficient available funds, up to the Overdraft Protection Limit. An Overdraft Fee as disclosed on the Fee Schedule will be assessed for each item that is submitted for which you do not have sufficient available funds in the Account to cover the item when it is processed each evening.
It is our current practice to process Account activity each evening for items received prior to the daily cut off time. To process your Account, we first credit all deposits, then process all items in dollar amount order from high to low. Your Account balance is adjusted downward in an amount equal to the amount of each Item processed. An Overdraft Fee will be charged for each transaction if the amount of the transaction is greater than the Account balance at the time the item is processed. In the event the Overdraft Protection Limit we have established for you is exceeded, we may return items, at our option, to maintain the Account balance within the Overdraft Protection Limit. All items returned for non-sufficient funds are subject to the Insufficient Funds fee disclosed on the Fee Schedule. Multiple Overdraft fees and Insufficient Funds fees may be assessed on a Business Day when multiple items are paid and/or returned in accordance with this Policy.
3. Your Obligations. If an item is presented for payment on your Account and an overdraft occurs, pursuant to these Terms and Conditions, you agree to pay us the amount of any Overdraft Fees and other applicable fees immediately, without notice or demand from us. Each Account owner is jointly and severally responsible under these Terms and Conditions for repaying any overdraft amounts.
4. General. It is our policy to operate in accordance with all applicable regulatory safety and soundness standards. This Overdraft Protection Policy sets out our and your duties, obligations and rights with regard to Overdraft Protection. The previous Sections of these Terms and Conditions shall control in the event of any conflict between those sections and this Overdraft Protection Policy.
5. Cancellation of Participation in Overdraft Protection. If you enroll in Overdraft Protection and later decide that you no longer wish to participate, you may do so by submitting your request in writing via email to customerservice@tricentury.com or by mail to:
Overdraft Protection Department
TriCentury Bank
5200 W. 94th Terr, #206,
Prairie Village, KS 66207
You should understand that all accounts are subject to Overdraft fees and Insufficient Funds fees when applicable, including accounts which are not enrolled in the Overdraft Protection Program. If your Account is not part of the Overdraft Protection Program it is our policy to return all items presented for payment if collected funds are not available in the Account.