TriCentury Bank Website Security

At TriCentury Bank, security is a top priority. Every effort is undertaken by our team of technical experts to ensure your complete privacy. We fully encrypt all data sent over the Internet, both to and from the customer, via Secure Sockets Layer. We also require browsers that use SSL. SSL prohibits the decoding of encrypted data, and is the preferred standard of its kind. User Names and passwords are rendered tamper-proof by the installation of firewalls. We use state-of-the-art Internet technoSigny to best protect your information and your funds.

As for your personal information, we fully respect your privacy. Any personal information we require in order to process and maintain your accounts is kept strictly confidential. Business affiliates with whom we must share information in order to complete transactions (and credit bureaus we may contact in order to approve your application) abide by our rigorous guidelines. Absolutely no one is given unnecessary access to your information. Your e-mail address is not given out. We retain it solely for our own purposes.

Your account information will only be used in order to process transactions and maintain records. We do not pass any such information to uninvolved parties for any reason whatsoever without your permission.

Regarding e-mail, any information you send us via Internet e-mail will be utilized only for the specific request you make. Unless required to for a legal reason, we will not share your e-mail address with anyone, nor will we sell it without your permission. Please know that your e-mails and our responses are recorded for the purpose of retaining customer service records.

Please be advised that our e-mail address customerservice@tricentury.com, is not a secure way to transmit information.

Your online transactions are similarly recorded, as they are within any ATM system, in order to establish electronic records for both processing and confirmation. Such transaction and correspondence tracking fosters better security and better service.

Transactions can only occur with correctly entered Personal Identification Numbers (PINs), Signin IDs, and Passwords. You should not share your PIN, Signin ID, or password with anyone, nor should you select an obvious PIN or password such as your birth date, social security number, phone number or name. You should never write this important information on anything that could be lost or stolen with your card. When you are banking from a PC, the password is our sole means of verifying the identity of who is contacting us. Likewise your PIN is our sole means of verifying the identity of who is contacting us in our telephone banking system or at an ATM.

It is best to not leave your banking page up on the computer screen for long periods of time, especially if you leave the room. Changing your password from time to time is recommended.

Your role
Here are some quick reminders about your role in security:

1. Never reveal your PIN, Signin ID, or password to anyone else.
2. Avoid choosing an obvious password such as your birth date or child's name.
3. Never leave your computer on with your bank page up.
4. Always click on Exit before leaving our Internet site to visit others.
5. Try to use only browsers with 128-bit encryption version 4.0 or higher. We strongly recommend it (see Regarding Browsers below).
6. It is always a good idea to Exit to end your banking session, and turn off your browser before going to another web site.

How to tell if you're in a secure area on the Internet: When visiting a site requiring encryption, you will see a key or lock displayed by your browser at the bottom of the page. When not in a secure area, this key or lock will appear broken or may not appear at all. Not all pages of the web site are encrypted-only those involving your personal and confidential information.

To learn TriCentury Bank's position on privacy issues, please read our Privacy Policy.